Navan reviews

Where do I begin? I want to preface this by saying I speak primarily about the sales organization. This company had an amazing culture back in 2019. Leadership trusted its employees, employees trusted leadership. Morale was high and we all really felt like we were a part of something special, and it felt like we were truly a family. Boom - leadership then lets ambitious sales goals and unrealistic plans for fast growth get the best of the entire organization. I'm all for a start up to set a high bar for itself, but at what cost? It certainly should not be at the expense of employee trust, confidence, and overall morale. Not at the expense of SDRs being treated like nothing more than a PG robot with no soul. Not at the expense of voices bot being heard. The former reviews explaining how TripActions has done a 180 since the beginning of 2020 are completely and utterly true. Direct managers do an amazing job of listening to their managees, but unfortunately leadership does not try to understand or care to see things from our point of view - they will do whatever takes (including ruling by fear, which is an incredibly ludicrous tactic, especially during times of crisis) to make sure the board sees the numbers they were told to expect. Ever since they hired our new CRO, leadership has time and time again set vague expectations just to change them up weekly and expect us the sales org to "just suck it up" and if we "don't like it, leave." There is zero emphasis on nurturing current employees, helping them improve, and giving them clear path to promotion. It's honestly laughable how much this company has fallen from grace. And don't even get me started on how poorly leadership has addressed the BLM movement, but I feel the need to comment on that as well. Do not expect the POC at your company (which are few and far between, particularly on the exec team), to tell you how to run your company, EDUCATE yourself and then actually DO the work if you want to be a true ally to the black community. And don't you dare make any excuses as to why it's taken this long to even address the diversity issue when it has been brought up several times by your employees. I'm tired, and I'm disappointed.

-Hypergrowth and greed killed the culture more than a year ago. TA followed the path of another Andreeson-Horowitz venture...Zenefits. -Most of the executive staff are from other startups that rose too quickly then fizzled out as well. 90% of the marketing team that remain are former friends and colleagues the CMO brought in from her days at MongoDB or Docusign. The same CMO who was all over social media encouraging people to keep traveling at the height of the epidemic, and who's grand strategy to navigate out of these rough times was to create a "send a paper airplane to a friend" campaign, which was absurd to say the least. Now its nothing but promotions for webinars to discuss how the industry will someday come back, and to flout their "safety tools", which are nothing more than maps of hot spots with the virus to avoid. I can only imagine what she and others are being paid for these brilliant ideas while hundreds of much, much lower-paid employees were laid off 2 months ago. -Comp plans have been a disaster since forever. New CRO (another bring-on by the CMO) rules by fear and favorites, and the old CRO has been demoted so many times no one even knows what his role is anymore. -Management likes to promote the notion that TA is a "darling of Silicon Valley", when in reality they have a national reputation at this point for overly aggressive, heavy-handed selling . They'd prefer to risk losing the deal and trust of the client just to make numbers for a month or quarter than work on the client's timeline and possible gain a happy customer for years to come. -In a nutshell, overhiring, overspending, big egos and greed have brought down what was once an amazing, family-like atmosphere with the best of intentions to transform an antiquated industry. Do yourself a favor and find a company to work for that values longevity over quick riches, and can actually weather a down economy without gutting the staff and eliminating some truly loyal and hard-working individuals.