Navan reviews

There are so many...it's hard to know where to start. But when the culture is that toxic, leadership that poor, priorities so scrambled, employee satisfaction so low (just look at the other reviews)...someone needs to take accountability. Rather than the CEO saying "if you don't like it just leave" (yes this is said over and over again), maybe it's time for HIM to go. Just look at the rest of the "leadership" team, and I use that term loosely, and you'll see no one stands up to him, and they have all adapted his philosophy - "the product sells itself". And if it's not being sold, or there isn't enough demand, or it's too hard to adopt, or support is subpar, it MUST be the fault of the front line team - the people who actually do the work and face real life issues. The pathetic part is that the leaders of these functions don't stand up to the CEO. Who knows why these supposed senior and successful leaders don't stand up (maybe because they have been given huge compensation packages). And it would be different if this level of micromanagement and scrutiny was ACTUALLY effective - but it's not. It's all about putting up a show, politics, and unproductive activity - and not about results and outcomes. At what point does the accountability fall on the CEO? How many more glassdoor reviews have to be written before you stop pointing the finger at everyone else?

Where do I begin? I want to preface this by saying I speak primarily about the sales organization. This company had an amazing culture back in 2019. Leadership trusted its employees, employees trusted leadership. Morale was high and we all really felt like we were a part of something special, and it felt like we were truly a family. Boom - leadership then lets ambitious sales goals and unrealistic plans for fast growth get the best of the entire organization. I'm all for a start up to set a high bar for itself, but at what cost? It certainly should not be at the expense of employee trust, confidence, and overall morale. Not at the expense of SDRs being treated like nothing more than a PG robot with no soul. Not at the expense of voices bot being heard. The former reviews explaining how TripActions has done a 180 since the beginning of 2020 are completely and utterly true. Direct managers do an amazing job of listening to their managees, but unfortunately leadership does not try to understand or care to see things from our point of view - they will do whatever takes (including ruling by fear, which is an incredibly ludicrous tactic, especially during times of crisis) to make sure the board sees the numbers they were told to expect. Ever since they hired our new CRO, leadership has time and time again set vague expectations just to change them up weekly and expect us the sales org to "just suck it up" and if we "don't like it, leave." There is zero emphasis on nurturing current employees, helping them improve, and giving them clear path to promotion. It's honestly laughable how much this company has fallen from grace. And don't even get me started on how poorly leadership has addressed the BLM movement, but I feel the need to comment on that as well. Do not expect the POC at your company (which are few and far between, particularly on the exec team), to tell you how to run your company, EDUCATE yourself and then actually DO the work if you want to be a true ally to the black community. And don't you dare make any excuses as to why it's taken this long to even address the diversity issue when it has been brought up several times by your employees. I'm tired, and I'm disappointed.