Navan reviews

Our old CRO, Rich that they demoted was GREAT. He takes the time to learn everyone's name even in the NY office, which he doesn't have to. He truly cares about the development of the employees and had empathy until the new CRO Carlos took over. He does not care about how the employees are doing - raising overly high expectations even during covid times and firing a bunch of people. Management plays favorites and thats why people that doesn't even do well get promoted and others left behind. Sales managers are so micromanaging in terms of saying you must hit X amount of calls everyday or else but also they don't guide their employees at all. Once a great company going down the hill not entirely even because of covid.

The company has a serious void of competent people leaders. There are managers everywhere, but the title does not equate to competence. This starts from the very top. The co-founders are neither inspiring, nor good leaders of people. Their respective orgs are run more out of fear than hiring solid people and trusting their decisions. A culture of blame certainly exists. Certain departments are completely devoid of leadership and managers are pulling the rope in all different directions, then changing course on a regular basis. Overall, the company seems to be doing ok from a business perspective despite the internal mess. It’s hard to imagine this continuing as the company gets bigger and bigger and these issues are magnified.