First of all, my heart goes out to all reviewers across the company who have left reviews, whether it is in sales, engineering, or support. As someone who works closely with many functions, I observe that many of these accounts are true and can recognize the stressful environment many face. I am especially sorry to those who joined this company as excited and optimistic as I did, especially those who worked at this company as a new grad or as their first tech job. THERE ARE BETTER COMPANIES OUT THERE!! Know that this is not normal. There are other companies DO promote culture, care about enabling managers to support their ICs, and I feel very sorry about the many facing burnout because of how TripActions has treated them. Now onto the review: we are a company that has operated without ANY review or official talent management system until 2022. We have so many “managers” and NO management. There is no support for employees and this is across all departments. There is almost a hypocrisy in place. There is no clear path for development for junior people, and if you look at some peoples’ backgrounds, you’ll be confused as to why they are in their roles because they have no adjacent experience and it SHOWS!! These people end up churning through their ICs because they are so unable to provide them support and enablement. I and many of my peers have honestly never felt more gaslighted in my life than at this company. No one listens or cares to anyone’s concerns, whether it be mental health or about the company wellbeing in certain decisions. We all feel very expendable and not valued. If you feel valued here, you found yourself a unicorn team/management because it’s very rare to feel that way. I feel very sorry for everyone who came into this company with high hopes for themselves and their development and walked away with their tails tucked! The company leaves many many feeling burnt out and awful after they end up leaving (just look at how long of gaps people have after they leave to recover). I would highly advise anyone joining this company to READ ALL BAD REVIEWS - they are all very specific, truthful, and valid. ESPECIALLY those hoping this career will provide you with development. Finally — leadership does not ever comment on valuation and everything is a black box!!! We should be told every step of the way and understand how we are getting to these high valuation ##s but there is no mention of it ever! How should we feel confident about that with all of the attrition in the sales department?
