Item: Navient
Rating: 1
Author: Current employee - Senior Administrative Assistant

Question 1

Is Navient Reston a good place to work?

Accepted Answer

Employees in Reston have rated Navient with 3.1 out of 5 stars in 16 anonymous Glassdoor reviews. To compare, worldwide Navient employees have given a rating of 3.1 out of 5. Search open jobs at Navient in Reston or explore more of the top rated companies in Reston.

Question 2

Does Navient pay well in Reston?

Accepted Answer

Navient employees working in Reston rate their compensation and benefits with 3.8 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Navient employees. Browse Navient salaries in Reston to find out how much you could get paid.

Question 3

How is the work culture at Navient in Reston?

Accepted Answer

Employees in Reston have rated Navient with 3.9 out of 5 for work-life-balance (equal to company-wide rating), 3.9 out of 5 for diversity and inclusion (equal to company-wide rating), 3.9 out of 5 for culture and values (equal to company-wide rating) and 3.9 out of 5 for career opportunities (equal to company-wide rating).

Question 4

How satisfied are Navient employees in Reston?

Accepted Answer

93% of employees in Reston would recommend working at Navient to a friend, compared to 93% of Navient employees worldwide. This is based on 16 anonymous reviews submitted on Glassdoor.

Question 5

What are the top reviewed jobs at Navient?

Accepted Answer

Customer Service Representative (122), Customer Service Representative (CSR) (28), Collector (23), Collections Specialist (21), Customer Care Specialist (17), Customer Resolution Specialist (13), Loan Servicing Specialist (13), Supervisor (13), Covid-19 Contact Tracer (11), Debt Collector (11), Collector I (10), Manager (10), Bilingual Customer Service Representative (9), Call Center Representative (9), Team Lead (9)

Question 6

What are the pros of working at Navient according to real employee reviews?

Accepted Answer

"The benefits are great and there is room for growth." ((in 69 reviews)); "Pay was good for the type of work and local market conditions." ((in 61 reviews)); "Remote work from home was nice." ((in 43 reviews)); "Good people to work with" ((in 38 reviews)); "Great bonuses if you get put in the right area and easy to promote if you suck up to the right people" ((in 35 reviews))

Question 7

What are the cons of working at Navient according to real employee reviews?

Accepted Answer

"Some promotions made were out of desperation causing bad management" ((in 41 reviews)); "Really bad training from managers that have been there 15+ years! 5." ((in 23 reviews)); "Long hours and condescending team leads" ((in 13 reviews)); "There are some bad managers." ((in 12 reviews)); "Very lazy, discouraging and disappointing upper management." ((in 12 reviews))

Question 8

What are the top reviewed Navient locations?

Accepted Answer

Fishers, Muncie, Indianapolis, Wilkes-Barre, Wilmington, Newark, Horseheads, Reston, New York, Irving, Nashville, Hendersonville, Herndon, Perry, Moorestown, Dallas, Austin, Houston, Mason, Wilkes Barre, Hanover, Cincinnati, Orlando, Newark, Trenton, Buffalo, Philadelphia, Miami, Jersey City, Chicago

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It has been an unpleasant experience. Respect is lacking from all areas.

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