Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 82 reviews)); "Great people and always busy." ((in 38 reviews)); "Good work environment and people" ((in 18 reviews)); "They have flexible schedules and hybrid positions." ((in 15 reviews)); "They have a good work/life balance" ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and mundane work for the most part." ((in 90 reviews)); "poor management and very hot" ((in 51 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "Extreme favoritism is shown in hiring, particularly in supervisor and management positions." ((in 14 reviews)); "They offered NO training then blamed ME for not having training." ((in 12 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Newport , Santa Rita , Groton , Patuxent River , Lemoore Nas , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

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Navy Exchange

Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

663 reviews

4.0

Jul 2, 2015

Good company; hard to work way up

Electronics sales associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits Dedicated employees Good managers I really enjoy the Navy Exchange as a whole. Serving those who serve us is a nice way of giving back to them.

Cons

Compensation is not great. Compared to similar companies, you don't make much. You have the opportunity to make more with KIN sales, but it's mostly your base pay that will be on your paycheck. There's also a lot of politics involved when it comes to promotions and advancing. They tend to put off things like hiring managers or supervisors and just letting that position sit open for 2-4 months on a regular basis.

4.0

Jun 12, 2015

Navy Exchange

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Great people -Great benefits -Flexible scheduling -Great atmosphere

Cons

-Lack of communication between management and associates -Lack of proper training

3.0

May 27, 2015

NEX Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The customers are some of the best in the world and are a joy to work with compared to most retail locations. Even the Managers and Supervisors make working with them rather painless; they even help out on the floor often. I've got great coworkers who like myself were screened rather meticulously before being hired.

Cons

The pay is minimal, just barely surpassing minimal wage and benefits only become open to full and part-time workers. Flex-workers average a good six months before they are brought on full or part-time. The technology used is not the best; the cash registers are slow and glitchy... we've had them since last May.

Viewing 583 - 585 of 663 Reviews

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Jobs at Navy Exchange

ASSET PROTECTION/SAFETY INVEST-34.5 hours weekly+Benefits available, Medical, dental, vision, 401K , paid time off (sick leave/Annual leave

(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am Shift only)

WAREHOUSE WORKER - SHIPPING DEPT. NAVAL BASE SAN DIEGO, MAIN STORE - PART TIME (20-34.5 HRS)