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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- good pay - good bonus

Cons

- no growth in career - communication gap between leadership and employee

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Navy Federal Credit Union Response
3mo
We appreciate your review. Thank you for sharing your feedback with us.
5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, generous benefits, great perks

Cons

Constant phone calls from members can be hard. Given 1 hour of break time per day. Management is out of touch with day-to-day operations.

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Navy Federal Credit Union Response
3mo
Thank you for taking the time to share your feedback. We appreciate your review.
1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Basic benefits & retirement plan

Cons

Lately with new CEO company is going down the hill. People getting management positions only if you know somebody higher up friend hires a friend tap of thing , even if you go through the interview , the feed back to give you the already had somebody in wine , of course , because then somebody that's why they're hiring that person. Management changed in last 23 years , and company definitely is going down the hill with all of the changes they are bringing.

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Navy Federal Credit Union Response
3mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
Viewing 46 - 48 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.