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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Good hot food in the cafeteria at a good price. (Pensacola center).

Cons

Much of the management staff is green. Two years or less of experience. If Your an older employee, watch out. New training programs in place to help weed out new people. On the surface, the company promotes lots of good will toward its employees. It shouts out the promises of great benefits and good pay with excellent work life balance. Management thinks they can do no wrong and displays a belief that you are very lucky to have a job here. The non profit company is now going through growing pains and is starting to cut corners. They have openly talked about this in town hall meetings. Cutting down training programs and expecting more for less looks like the future for Navy Federal Employees. As long as there is a line at the door to get in, Navy Federal will find some way to cut corners on operations. Its happing now.

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The people in my department were great and so was the direct management that I reported to and that was really about it

Cons

Extremely clicky, no movement opportunities at HQ and very mundane. Management does not want you to think for yourself, they just want you to collect and if you ask questions or try and deviate from their plans then they get upset and you get reprimanded for it. Would definitely think twice about ever working here. All it is now is sell sell sell, no longer do they care about the member.

4.0
Mar 31, 2016

Good Overall, Poor Maternity Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at this company for several years now and, overall, it has been a positive experience. I've been promoted several times and have always had lots of opportunities for training and advancement. Of the three supervisors I've had, only one was incompetent in the role and I was able to get away from her quickly. The systems I have to work with aren't spectacular, but they're decent enough. My management takes constructive advise very well and is willing to escalate good ideas.

Cons

All of my experiences using my extensive benefits were great, until my husband and I decided to have our first child. First: the maternity leave rules were hard to find and harder to understand. I had to read, then re-read, then email HR, then email HR again for clarification on their previous email before I finally understood what leave time the company would pay. Second: After having a great experience with all my other benefits and finding them more than adequate (especially for the area), the maternity leave benefits (or lack thereof) were sorely dissapointing. There is no *true* benefit. Employees are allowed a mere 12 weeks per FMLA which the company is required to follow in my location. They do not allow leave beyond what they are federally required to allow. Leave compensation: After requiring the employee to use 2 weeks of their personal leave, the Short Term Disability program will pay 75% of the employee's pay for 4 weeks. That's it. That's all. Nothing else. Any other time you take and want to be paid for, you must use your own leave store. Oh, and extra bonus: when you get back to work and have 0 hours of leave accumulated because you took it all on maternity leave - you have to build your leave back up to 32 hours and maintain a minimum balance of 32 hours before you take any additonal leave OR you can be dinged for it in your performance review (which affects your annual raise and bonus). When you earn 7 hours of leave every 2 weeks, that means you're not supposed to take leave until 10 weeks after coming back from maternity leave. Anyone who has ever put a child in daycare understands how impossible that is with all the germs going around and very immature immune systems. Flexible Work/Leave Options Available to New Parents: None. There are no reduced schedules, flexible schedules, or telework options offered (unless you were grandfathered in on the very small pilot program years ago). Additionally, there is no increased leave offered.

Viewing 46 - 48 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.