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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 21, 2026

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Great affordable benefits at a very very resort price

Cons

Every job has its ups and downs however the overall compensation package makes up for any small things.

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Navy Federal Credit Union Response
3mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k match and potential for a great company

Cons

Everything that can be wrong is wrong.

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Navy Federal Credit Union Response
3mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
5.0
Mar 18, 2026

Very Solid Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to grow, however, you have to put forth effort to seek out those learning opportunities. Tons of work/life balance things such as hybrid work schedule, decent food for lunches, employee events with free food/activities. If you aren't a good fit for a role, management tries their best to find another place for you, if you work pragmatically with them to better yourself and your career. Yearly employee surveys, as well as post-event surveys, to collect feedback on management and overall feelings. I truly think the C-suite takes these surveys to heart, the only thing is they can't wave a magic wand and fix everything or pay everyone a million dollars overnight, and I think many people get angry and believe upper management isn't doing anything, ever.

Cons

Very much "who you know" to quickly climb the ranks, with the introduction of AI there looks to be an increase in workload, leaders expect you to utilize AI so you can accomplish more and more. Intern to full-time employee pipeline is not where it needs to be.

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Navy Federal Credit Union Response
3mo
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!
Viewing 52 - 54 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.