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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 3, 2026

CEO and HR Sinking This Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary + bonus can be pretty good. Hours are generally pretty good.

Cons

HR just changed the bonus structure and implemented a forced distribution of ratings. The CEO won't let people hire help so everyone is just doing more with less (including less pay). Diversity and Inclusion is essentially gone.

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Navy Federal Credit Union Response
4mo
Thank you for sharing your feedback. We are always looking to improve our staffing, technology, systems and processes to improve our employees’ work experience.
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits not much more to say that is good

Cons

good old boy network. promotions, pay increases based on who you know not how hard you work.

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Navy Federal Credit Union Response
4mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
2.0
Feb 25, 2026

No Longer Looking out for Employees

Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, peers, company mission

Cons

Between the ITS leadership model and the rollout of enterprise job architecture, it is becoming crystal clear that Navy Federal is no longer looking out for their people, but creating manufactured hierarchy that seeks to push people down through organizational politics rather than lift them up. Dietrich (CEO) has created a toxic environment that's promoting the wrong behaviors.

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Navy Federal Credit Union Response
4mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
Viewing 58 - 60 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.