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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

63% would recommend to a friend

(3,181 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work Great team members who are always ready to help Benefits

Cons

Hybrid work schedule Work can be very slow or very busy sometimes

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Navy Federal Credit Union Response
8mo
Thank you for sharing your experience at Navy Federal Credit Union! Our workplace culture is important to us, and we appreciate your positive feedback.
3.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, bonus every year

Cons

Terrible management across all branches in Arizona. Favoritism, team members constantly talk about you behind your back, and management fails to address it properly. On top of that, members are rude, entitled, and contribute to the terrible work environment

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Navy Federal Credit Union Response
8mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
2.0
Nov 4, 2025

Would not recommend if under 40

Recommend
CEO approval
Business Outlook

Pros

Company puts the members first

Cons

The department you work for matters and determines your experience. Unfortunately mine was filled with micromanagement where senior leadership is heavy involved in every step of the journey. No sense of direction from senior leadership You will get pushed out for sharing different ideas with leadership Micro aggression, gaslighting, putting people against each other etc The job title and description DOES NOT match what you will do. No room to grow within the team

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Navy Federal Credit Union Response
8mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
Viewing 136 - 138 of 3,181 Reviews

Glassdoor has 3,531 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.