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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,176 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Our core values are around serving the military and their families

Cons

Our hybrid requirements have increased in terms of office presence. Executives keep talking about moments that matter, when really nowadays everyone is just doing it to check off a box. At this point, upper leadership doesn’t really care about actual employee work life balance. The sweet spot was 2 days so we can stay engaged, but still have flexibility. Now we are just like any other bank out there. It’s also impacting front line stuff who are member facing and impacting their ability to be there for the members. A lot of these team members are over worked and now don’t even want to do more overtime when asked because they spend more time commuting. That’s time taken from their families and from time they could actually work

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Navy Federal Credit Union Response
1mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

advancement, corporate culture, benefits are top notch

Cons

pay could be better, hard to avoid cliques in branches, back your employees with aggressive and cruel members

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Navy Federal Credit Union Response
1mo
Thank you for taking the time to share your feedback. We appreciate your review.
2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Leaving for the day and going.

Cons

Micromanaged,reduced training, supervisor do not provide any contact.

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Navy Federal Credit Union Response
1mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
Viewing 25 - 27 of 3,176 Reviews

Glassdoor has 3,526 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.