Extremely high turn over. Many are fired if they don't quit first even a year or so into the job. There is no feeling of security in this position because your performance is dependent on the books you are given to work on and that can change at any point. People are started off with books and categories that no one else wants. Everyone is stressed about their future in this position. At the end of every month there is a firing squad. Just about anyone is hired that can dial a phone. Very unprofessional work environment due to lack of quality work history and education level of some of the staff. A considerable amount of fraternizing going on and people in management are married to one another. Sales projects are controlled by these managers and not fairly distributed. All leads to call are generated by yourself looking up lists from on line directories, phone listings, blue book, yellow pages etc. You are expected to do all of this research AND make 60 or more outbound phone calls each and every day ( many voice mails). As for the "work life balance" that is a joke. You can pick a schedule of 7:30-4, 8:30-5 or 9:30-6 but you had better not be late or leave early and your lunch better be 1 hour from 12-1 then back to the phones.You will be docked for the time gone. Pay is a draw for 24 months and is actually broken out hourly so you are paid for a 7.5 hour day even though it's 8.5 hours (not paid for lunch break) but if you work through lunch you can not leave early even though you worked the 7.5 hours you had a draw for. If you stay late a day or work form home lead sourcing, you can't come in late or leave early to compensate. Management walks up and down the isles to assure phone calls are being made and "offer help". Your calls are listened in on without your knowledge and recorded as well. People that do manage to be there for awhile don't want to get to know Newbies (under 1-2 years) because they know they probably won't be there long. The office equipment is old and worn out. Almost all of the chairs that are to be sat in for 8+ hours are broken and very uncomfortable. The Computers are slow and the keyboards are very dated as well. There many employees who are young, very immature, unprofessional and behave poorly. It is very difficult to work under these types of circumstances. Most everything written in these reviews below is true however the CEO will disapprove of each and every one of them including this one.
