Neighbor reviews

4.4

82% would recommend to a friend

(32 total reviews)

Joseph Woodbury

88% approve of CEO

79% positive business outlook

Neighbor has an employee rating of 4.4 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Neighbor employee rating is 22% above average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

32 reviews
5.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Day to day work is challenging and engaging. The general team energy is proactive and inquisitive. Managers and team members are genuinely helpful and there is no petty politics I can see evidently. The opinion of younger or early career employees are valued as much as older employees. The benefits are attractive and management does a good job of communicating and managing priorities, current state of affairs etc.

Cons

None at this time - Neighbor is a young and growing company and I'm happy to see them trying to maintain their vision and values. The leadership team does a good job of handling issues as they happen.

5.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I think the best reason I've enjoyed working here so far is the community and culture that Neighbor has. I enjoy coming to work everyday as I look forward to working with everyone across the engineering organization, and the company as a whole. Everyone is friendly and thinking of how we can help each other help the company succeed. There is a persistent culture of learning and technical excellence, even as the engineering teams are working to define company standards and approaches. Compared to my last position, the work-life balance has also been great. There is definitely a focus on getting things done versus simply maintaining a presence at a desk. The team leads have been very accommodating when life issues arise and have been as flexible as I could hope for. I've also really enjoyed the autonomy and the trust the company places in engineers. We identify needs and work with stakeholders ourselves, then work with the other engineers to design, implement, and deploy solutions that go on to have an immediate impact. That trust extends all the way from the leadership team as well. I was initially a bit hesitant about none of the founders being part of the engineering organization, but they have shown a great understanding of engineering processes and allowing the engineering org to do our thing. Finally, there is simply the growth potential here in terms of personal/career growth and equity. For the former, as soon as you've started, you're sitting down with the team to understand the existing systems, the problems being faced, and identifying ways to solve them in this context while ramping up. There's work to be done in every facet, so you can work in whichever way you feel will have the greatest impact on helping the customer. As for the latter, come in for an interview and Joseph will talk about the size of the market we're addressing, the fundamental ways we can help our customers, and show you how we're already giving people an experience to rave about. And we're just beginning. I think the executive team has the challenge before them of maintaining this culture as the company continues to scale, but they seem to have a great foundation to start from.

Cons

The easiest thing to point out is probably the benefits and maybe compensation. Simply put, you could probably maximize your short-term total earnings in terms of monetary compensation and benefits at a more established company, especially a FAANG or other large, name-brand tech company. The leadership is aware of that, and one day they want to be in a place to do so, but the reality is that the company is still a startup that's scaling, and will have to come with time and success. This is more than an empty promise, they have increased PTO from 15 to 20 days this year for example. This is simply a trade-off you'd have to weigh against the growth potential. That said, in the context of a startup, I think the benefits are fairly good. It's been a nice sweet spot of catching a rising company in growth mode while also not having to resort to going without insurance or eating ramen as you work in a garage somewhere. As a startup company, things that have already been put in place in other, more mature companies are still being worked on. People here work in many roles and do many things as we're all working together to make things work. As a result, your day to day will be less structured and organized than it might be in a similar role at a more mature company. The engineering org is also younger and not as diverse as I'd hope to see. This is something that Neighbor is trying to fix with new hires that have more experience. Lastly, Neighbor has made a bet on largely being an in-person company. We do have Monday as a designated work-at-home day (if you wish, about 10-20% of the company is still in the office), and most meetings accommodate remote attendance. But the expectation is that the company will largely be on-site and in-person, as conditions permit. If being 100% remote is something important in your next position, then this may not be the right place for your next career move.

3.0
Dec 28, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Good discounts on used items.

Cons

Holidays can be rough with busy times. Be expected to run the store on your own with little or no help

Viewing 22 - 24 of 32 Reviews

Glassdoor has 44 Neighbor reviews submitted anonymously by Neighbor employees. Read employee reviews and ratings on Glassdoor to decide if Neighbor is right for you.