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      Neighborly®

      Engaged Employer

      Neighborly® reviews

      3.3

      55% would recommend to a friend

      (271 total reviews)
      avatar

      Mike Davis

      56% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      271 reviews
      1.0
      Feb 15, 2017

      Not a good company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really aren't any pros to working here

      Cons

      Awful compensation, awful benefits, senior management needs to look at their presidents

      avatar
      Neighborly® Response
      9y
      Thank you for your review! Although we are very sorry to hear this feedback, we would welcome the opportunity to talk with you more about your experience here. Please contact People Services at any time.
      1.0
      Mar 8, 2025

      Don’t work here. Katy/ Houston NW , TX

      Hvac service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Taking the van home, company provided cell phone, and that’s about it

      Cons

      Pay is terrible, unnecessary amount of meetings they claim it’s tech training but when the topic of discussion is my bosses next hunting trip I don’t see the benefit. They care more about the Google reviews than the service provided

      avatar
      Neighborly® Response
      1y
      Thank you for sharing your feedback. We want to clarify that this review appears to reflect the experience of an employee working for an independently owned and operated franchise within the Neighborly network, rather than for Neighborly corporate itself. While each franchise is responsible for its own hiring, compensation, and management practices, we do take all feedback seriously and encourage franchise owners to foster respectful, supportive, and growth-oriented environments for their teams. We’re sorry to hear that your experience hasn’t met expectations, particularly regarding compensation, communication, and training. We encourage you to share your concerns directly with your franchise leadership or through any internal feedback channels available to you. Open dialogue is essential to improving workplace culture and ensuring team members feel valued and heard. Thank you again for your input—it helps highlight areas where both franchise owners and the broader Neighborly community can strive to do better.
      2.0
      Jan 16, 2025

      Poor leadership with minimal pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid and remote opportunities with minimal micromanagement. Friendly environment & good teamwork at the job work level

      Cons

      Nepotism is at its finest in the hiring process. Upper management is hired based on who you know and not qualifications. Because of this there is a major lack of knowledgeable support to the franchise businesses. Your industry experience and length in your field make no difference because your feedback is never taken into consideration, and when it is, it’s presented as their own. Even though you are told several times “you’re doing a great job, and your work isn’t going unnoticed”, and no matter the amount of hours and passion you put into your job, there is never “room in the budget” for promotions and raises and/or the decision is always “coming from above”. Even though you are more qualified for open positions, you are passed up and friends and family are hired at management levels. Loopholes in the hiring process; the job is posted even though the person they intend to hire is already given the job, making it look like they’ve followed proper procedure.

      avatar
      Neighborly® Response
      1y
      We are committed to maintaining a fair and transparent recruitment process, and we regret that you feel this has not been your experience. In regard to your concerns about recognition, promotions and budget constraints, we strive to acknowledge and reward hard work. We recognize that your expectations may have not been met in these areas. We would encourage you to reach out directly to your manager or People Services to discuss your career goals or any specific instances where you feel your contributions have not been acknowledged. We value feedback and would welcome the opportunity to connect further.
      Viewing 31 - 33 of 271 Reviews
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      ReviewsNeighborly® reviews

      Glassdoor has 291 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.