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      Neighborly®

      Engaged Employer

      Neighborly® reviews

      3.3

      55% would recommend to a friend

      (271 total reviews)
      avatar

      Mike Davis

      56% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      271 reviews
      1.0
      Oct 22, 2025

      Toxic culture & burnout!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still some really nice people who work there and who seem to truly care about the company, the culture, and team environment. Many of them still carry the positive spirit of the previous CEO and leadership team.

      Cons

      The new executive team has adopted what feels like the most profound Us vs. the little people mentality. The CEO likes to paint a picture of “Joe Working Man” who faced great poverty and adversity growing up which fuels his current approach to leadership, which would be fine if he (and the rest of the c suite team) weren’t living in luxury while those of us on the front lines work long hours coming home exhausted from burnout weren’t barely scraping by on extremely low wages. They also regularly promote sycophants who are gifted at perpetuating the negativity, extreme burnout and dangerously toxic culture. Many long-time employees have been forced to leave due to health-related issues stemming from the high demands from the leaders, general low respect, and barely livable wages.

      avatar
      Neighborly® Response
      7mo
      Thank you for sharing your feedback. We recognize that leadership transitions can create challenges, and we are committed to strengthening communication and alignment across the organization. We take concerns around workload, balance, and compensation seriously and continue to review these areas as part of our ongoing efforts to support our associates and ensure long-term growth. While we may not always get it right, we remain focused on improving and building a workplace grounded in accountability, respect, and performance. We appreciate your contributions and wish you the best moving forward. In the spirit of transparency and accessibility, core values of our leadership team, we would welcome the opportunity to connect and better understand your experience. If you're open to a conversation, please reach out to us at people.services@nbly.com. We're here to listen and learn.
      2.0
      Apr 28, 2025

      Limited Upward Mobility and Pay

      Franchise business coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Here’s a revised version: Established company offering excellent healthcare benefits and 401(k) plans, with options for remote and hybrid work. Enjoy a positive workplace culture and strong leadership at the senior level.

      Cons

      The base salary is low to average and does not correlate with individual performance. Employees receive only 13 days of paid time off initially. Bonuses are split, with 50% dependent on company performance and 50% on the specific brand’s results, but consistently achieving the full bonus is rare, often resulting in payouts of 0% to 5%. Additionally, salary increases are not aligned with inflation, leading to a decrease in real earnings over the past two years compared to when I first started.

      avatar
      Neighborly® Response
      1y
      Thank you for your detailed and candid feedback. We truly appreciate you taking the time to share both the positives and the areas where you feel we can improve. We’re glad to hear that you value our healthcare benefits, retirement plans, flexible work options, and the positive culture fostered by our senior leadership. These are all areas we’re proud of and continue to invest in. We also recognize your concerns regarding compensation, bonus structures, and advancement opportunities. Your feedback highlights important areas where we need to listen more closely and act more intentionally. We understand how critical it is for employees to feel recognized, fairly compensated, and supported in their career growth. We are actively reviewing our compensation and performance recognition practices to ensure they align more closely with employee contributions and market standards. Your comments about leadership engagement and idea ownership are especially important. We want every team member to feel heard and valued, and we’ll be sharing this feedback with our leadership teams to encourage more inclusive and transparent collaboration. Thank you again for your honesty and for helping us grow. If you’re open to it, we’d welcome a more in-depth conversation to better understand your experience and ideas. Please contact people.services@nbly.com.
      3.0
      Sep 3, 2024

      Great Co-Workers, Rocky Leadership

      Local marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the most dedicated, hard-working people I have ever worked with, work at Neighborly. Unfortunately, I saw many of their lights dim due to the short deadlines, high demands, and lack of empathy from leadership.

      Cons

      Leadership is out of touch with what it’s like to work directly with franchise owners and lacks empathy and support when team members are being poorly impacted due to the decisions made by leadership.

      avatar
      Neighborly® Response
      1y
      We genuinely appreciate your contributions during your time with Neighborly and would like to invite you to discuss your experience further. Please feel free to reach out to people.services@nbly.com to schedule a time to discuss.
      Viewing 40 - 42 of 271 Reviews
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      ReviewsNeighborly® reviews

      Glassdoor has 291 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.