Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)
avatar

Mike Davis

62% approve of CEO

57% positive business outlook

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

271 reviews
3.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the most dedicated, hard-working people I have ever worked with, work at Neighborly. Unfortunately, I saw many of their lights dim due to the short deadlines, high demands, and lack of empathy from leadership.

Cons

Leadership is out of touch with what it’s like to work directly with franchise owners and lacks empathy and support when team members are being poorly impacted due to the decisions made by leadership.

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Neighborly® Response
1y
We genuinely appreciate your contributions during your time with Neighborly and would like to invite you to discuss your experience further. Please feel free to reach out to people.services@nbly.com to schedule a time to discuss.
1.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

-remote work -some nice coworkers

Cons

-insane heavy workload, expect to work 50 hour weeks -migration projects are a mess, lots of people involved who don't know what they're doing -bad/low pay -leadership doesn't promote people ever -lots of people on the team have ideas for how we can improve and mangement doesn't listen

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Neighborly® Response
1y
Thank you for taking time to share your feedback. We recognize that a heavy workload can be challenging, and we appreciate your dedication and hard work. Leadership is actively working to ensure workloads are manageable and everyone feels supported. Regarding career advancement, we are committed to fostering an environment where our employees can grow and develop their skills. We understand that opportunities for promotion are crucial, and we are continually evaluating our processes to ensure we are fair and transparent. We also strive to offer competitive pay and are always reviewing our compensation structures to ensure they align with industry standards. We encourage open communication and would love to discuss your concerns further. Please email people.services@nbly.com to schedule a time to discuss.
2.0
Aug 15, 2024

SEO and your career trajectory are after thoughts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Ability to work aongside talented people.

Cons

The SEO director is a text book red flag. She's got an "if you're not with me, you're against me" style of leadership. Consistently cuts people off in the middle of sentences if they disagree with her or if she doesn't like what they're saying. There's no true leadership in the company as whole either. We were asked to fill out a company survey, and in the monthly meeting the CMO said, "The survey is for us to learn what we can improve on not for you all to complain about your work". I've also heard several people say that leadership is nothing more than a "boys club". Everyone steps over everyone to satisfy their ego. And some of the men in leadership have made really questionable comments with regard to working with women. But hey I guess this is what you get at a Texas based company.

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Neighborly® Response
1y
Thank you for leaving us your honest feedback. We would love to speak with you in regard to your concerns. Please feel free to reach out to your manager or people.services@nbly.com.
Viewing 64 - 66 of 271 Reviews

Glassdoor has 291 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.