Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

56% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Advancement Opportunities" ((in 5 reviews)); "Work from home, benefits are decent, and you are able to have reasonably flexible hours." ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Poor compensation and benefits." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 13 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 12 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.3

56% would recommend to a friend

(272 total reviews)

Mike Davis

62% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (272 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

272 reviews

1.0

Feb 22, 2025

Scam of all scams

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The owner is a genuine caring person

Cons

Unfortunately the neighborly way of being a service perfessional means you get pay determined your up sale abilities. Safety sheets are designed to generate up sale tactics.

Neighborly® Response

1y

Thank you for taking the time to share your feedback. We want to clarify that this review appears to reflect the experience of an employee working for an independently owned and operated franchise within the Neighborly network, rather than for Neighborly corporate. Each franchise location is individually owned and operated, and as such, employment practices—including compensation models and operational procedures—are determined by the franchise owner. We appreciate your feedback and will continue working to support our franchise owners in creating transparent, compliant, and rewarding environments for their teams.

3.0

Jan 9, 2025

Room for improvement

Marketing

Recommend

CEO approval

Business Outlook

Pros

The people at Neighborly are the best

Cons

Direction of leadership needs work

Neighborly® Response

1y

We agree the people at Neighborly are the best! Thank you for taking the time to leave us feedback.

5.0

Dec 10, 2024

Great Place to Work with Strong Code of Values

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Neighborly is a well-run company with strong brands that provide useful services to homeowners. They also provide useful services to franchise owners to help them grow their businesses.

Cons

Some of the Neighborly brands are better investments for franchise owners than others. If you're looking to become a franchise owner, make sure you look into different brands and consider the financial performance of each.

Neighborly® Response

1y

Thank you for your transparent feedback. We are always open to new ideas and different perspectives.

Viewing 64 - 66 of 272 Reviews

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