Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

56% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 25 reviews)); "Great colleagues, committed to the cause with terrific franchise networks in the UK" ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "Training is great and coworkers are there to help you succeed." ((in 7 reviews)); "Advancement Opportunities" ((in 7 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Compensation and benefits are poor" ((in 14 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "20% higher salaries." ((in 10 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.3

56% would recommend to a friend

(272 total reviews)

Mike Davis

62% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (272 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

272 reviews

2.0

Mar 18, 2026

Started Out Great

Franchise business coach

Recommend

CEO approval

Business Outlook

Pros

Code of Values Remote Opportunities

Cons

New CEO Availability Expectations Culture Change Unwelcoming Unwilling to Help Environment

Neighborly® Response

2mo

Thank you for taking the time to share your experience at Neighborly®. We appreciate your recognition of our Code of Values and the remote opportunities we offer. We also acknowledge your concerns regarding leadership transition, availability expectations, and changes to our culture. Periods of change, especially with new leadership, can feel challenging and unsettling, and we understand that experiences can vary during these times. Creating a welcoming, supportive environment where associates feel comfortable asking for help is important to us. We take feedback like this seriously and continue to evaluate how we communicate expectations, support our teams, and live our values consistently across the organization. We appreciate your contributions to Neighborly®!

2.0

Sep 12, 2025

Over worked for little pay- chaotic

Marketing

Recommend

CEO approval

Business Outlook

Pros

2 days remote, they attempt to have good culture

Cons

Under paid, turn over rate is WILD. Working with franchise owners needs to be a passion because it’s not easy.

Neighborly® Response

9mo

Thank you for your feedback. We’re glad to hear you’ve found value in our hybrid work model and our efforts to build a strong culture. We also recognize the challenges you’ve highlighted, especially around compensation, turnover, and the complexities of working with franchise owners. Your advice is appreciated. We’re actively working to improve internal communication, career development transparency, and support for our teams. Promotions should reflect growth and impact, and we’re committed to aligning recognition with meaningful rewards. We also understand the importance of empowering our employees while maintaining healthy franchise relationships. Thank you again for sharing your experience. It helps us grow.

1.0

Sep 11, 2025

Long work hours and high turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coworkers are really nice.

Cons

Highest turnover of any company I worked for. Insanely long work hours for some departments/teams.

Viewing 91 - 93 of 272 Reviews

Jobs at Neighborly®

Call Center Training and Quality Assurance Specialist

Remote

View job

Application Developer Intern

Customer Engagement Specialist

Texas

View job

Business Analyst Internship

Neighborly®

Neighborly® reviews

Company ratings over time

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Started Out Great

Over worked for little pay- chaotic

Long work hours and high turnover

Jobs at Neighborly®

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