Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 27 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Advancement opportunities" ((in 5 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 4 reviews)); "Great company culture and flexibility." ((in 4 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 14 reviews)); "Compensation and benefits are poor" ((in 14 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 12 reviews)); "20% higher salaries." ((in 10 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.3

55% would recommend to a friend

(272 total reviews)

Mike Davis

62% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

272 reviews

1.0

Jun 29, 2020

Please Stay Away-Don't let desperation for a job lead you to this place.

Management

Recommend

CEO approval

Business Outlook

Pros

They offer drinks in the break room and some of the employees are really great people with a desire for more.

Cons

Please stay away from this company. They just had a bunch of employees write good reviews at the top to cover up the bad ones from former employees who are really telling the truth. Now what kind of company does that? If you have a great company you wouldn't need to to that. Code of Ethics is a joke that some in top management do not live by. They are great code of ethics but if all employees don't stand by them they ring hollow. It's a highly toxic, non enjoyable work environment with people that smile in your face. Certain managers will flat out lie on their employees to fit their narrative . There is micromanagement especially on the marketing side-the Irving office is the worst. The insurance is not great-you might as well not have any. No team camaraderie or team building. Leadership is greatly missing in the organization. No real room for advancement.

Neighborly® Response

5y

We do regularly solicit feedback from new and existing associates on their experience at Neighborly through engagement surveys and also encourage them to leave reviews on Glassdoor if they feel compelled to do so. We do not monitor or direct feedback in any way, and request everyone be honest in their feedback/opinion before posting on Glassdoor. We apologize if this process was taken out of context, but believe hearing from our associates is very important to further enhance the associate experience. We would be glad to discuss your concerns in greater detail with you. Please reach out to people.services@nbly.com.

4.0

Jun 16, 2020

Can I recommend Neighborly?

Systems

Recommend

CEO approval

Business Outlook

Pros

I have developed some deep friendships based on our common goal of making our owner's life goals our focus. There is a deep sense of responsibility on our team, for our owners well being, which I am proud of. I believe that Senior Management is fair with compensation and benefits but I will always accept more if offered. I also appreciate the fact that during the COVID issues that Senior Management was able to keep the staff receiving paychecks.

Cons

While we have increased our ability to work from home, I for one, would like to make that a permanent situation. My job is not one that must be done from an office on campus. So the ability to work from any location would be greatly appreciated.

5.0

Jun 10, 2020

Fantastic leadership with employee focus

Creative director

Recommend

CEO approval

Business Outlook

Pros

Corporate adheres strictly to a code of values and even quotes them at the start of meetings. This may sound like an odd comment, but I feel like it is less common than believed... everyone is actually good at what they do and they try hard to contribute to the company goals within their roles. Nobody is in this brand to coast and fly under the radar. Personal development is mandatory, self-driven, and company supported. Our CEO is transparent in his intentions and honest in his conversations and that is a breathe of fresh air.

Cons

Working on multiple franchise brands at Neighborly can be very difficult if you are not great at multi-tasking and certainly isn't for someone who wants to "coast" in their career. Having over a dozen brands to manage can feel overwhelming at first, but if you push through it seems to get easier.

Viewing 184 - 186 of 272 Reviews

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Please Stay Away-Don't let desperation for a job lead you to this place.

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Fantastic leadership with employee focus

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