Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Neighborly UK offers a fair work/life balance." ((in 6 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 6 reviews)); "Good working environment" ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Compensation and benefits are poor" ((in 15 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 13 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 8 reviews))

Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

1.0

Oct 22, 2025

Toxic culture & burnout!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are still some really nice people who work there and who seem to truly care about the company, the culture, and team environment. Many of them still carry the positive spirit of the previous CEO and leadership team.

Cons

The new executive team has adopted what feels like the most profound Us vs. the little people mentality. The CEO likes to paint a picture of “Joe Working Man” who faced great poverty and adversity growing up which fuels his current approach to leadership, which would be fine if he (and the rest of the c suite team) weren’t living in luxury while those of us on the front lines work long hours coming home exhausted from burnout weren’t barely scraping by on extremely low wages. They also regularly promote sycophants who are gifted at perpetuating the negativity, extreme burnout and dangerously toxic culture. Many long-time employees have been forced to leave due to health-related issues stemming from the high demands from the leaders, general low respect, and barely livable wages.

Neighborly® Response

7mo

Thank you for sharing your feedback. We recognize that leadership transitions can create challenges, and we are committed to strengthening communication and alignment across the organization. We take concerns around workload, balance, and compensation seriously and continue to review these areas as part of our ongoing efforts to support our associates and ensure long-term growth. While we may not always get it right, we remain focused on improving and building a workplace grounded in accountability, respect, and performance. We appreciate your contributions and wish you the best moving forward. In the spirit of transparency and accessibility, core values of our leadership team, we would welcome the opportunity to connect and better understand your experience. If you're open to a conversation, please reach out to us at people.services@nbly.com. We're here to listen and learn.

5.0

Oct 17, 2025

Great place to work

Director

Recommend

CEO approval

Business Outlook

Pros

Great environment. Encouraging and capable employees.

Cons

No cons to speak of.

Neighborly® Response

7mo

Thank you for taking the time to leave us a review! So glad to hear you feel we have a great environment for our associates to thrive!

1.0

Oct 7, 2025

They can talk but can you perform?

Franchise owner/operator

Recommend

CEO approval

Business Outlook

Pros

Good pre-program training. Capable startup coaching. Lots of vendor resources.

Cons

Expensive. They will come after you if your business fails (the worst feeling ever). They'll gladly let you die without support after holding your hand and hugging you as your purchasing and signing their contracts. They only accept owners who have assets so they can come after your nest egg if your business has to close.

Neighborly® Response

8mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in our pre-program training, startup coaching, and vendor resources. These are areas we continually invest in to help our franchise owners succeed. We’re truly sorry to hear that your experience didn’t meet expectations. We understand how difficult it can be when a business faces challenges, and we never take that lightly. Our goal is to support our owners through both the highs and the lows, Regarding your concerns about financial obligations, we strive to be transparent throughout the onboarding process, including the risks and responsibilities involved. We also recognize that every situation is unique, and we’re committed to learning from feedback like yours to better support our franchise community. We appreciate your honesty and will take your feedback to heart as we continue to evolve our approach and ensure our values are reflected in every aspect of our business.

Viewing 22 - 24 of 271 Reviews

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Great place to work

They can talk but can you perform?

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