Neiman Marcus reviews

3.3

45% would recommend to a friend

(2,460 total reviews)
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Geoffroy Van Raemdonck

43% approve of CEO

40% positive business outlook

Neiman Marcus has an employee rating of 3.3 out of 5 stars, based on 2,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 12, 2018

Beauty ambassador

Recommend
CEO approval
Business Outlook

Pros

Nice managers, unfortunately they have to succumb to tough goals. Love working with the customer and keeping loyal customers.

Cons

Sales goals in an economically challenging time, coworker gossip, good customer service doesn’t matter only sales goals, they have lost some superlative employees with their probation system. Good customer service not rewarded but asking for ereceipt review is, also hard sell mentality is promoted

1.0
Nov 7, 2018

Horrible, toxic (arguably non-existant) culture. Stay away.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-A few times a quarter they offer a "30/30" discount on certain brands -Sample sales -Opportunity to be involved in a lot of projects if you ask for it -Downtown offices are nice -Unlimited sick time -Experience all depends on your direct manager. I was lucky enough to have all wonderful experiences until my most recent. -Lack of clear priority in mid level management -New CEO is a breath of fresh air. He's on a roll with shaking up senior management and we love it.

Cons

-LOW comp, way below industry standards (even in DFW) -Expensive health/dental insurance -Low PTO; newly changed policy doesn't roll over unused days. Employees must pay back taken unearned time, and company doesn't pay out for earned time if you leave. -Las Colinas "Atrium" office is a joke. The place is infested with pests (moths and cockroaches mostly), the conference rooms are filled with broken chairs and projectors that barely boot up for presentations (that's IF you can even find a connecting cord), there are no windows, torn up stained carpet, and the offices are connected to the warehouse so you have to listen to the constant noise of conveyor belts churning and forklifts beeping. When I say there are no windows, prepare to not see the light of day until you walk back out. Even software developers on high profile projects are closed in a back make-shift room with plywood for walls, and hornet traps hanging from the ceilings. It's not the type of motivating environment anyone should be working in full time. -The teams are so overworked there is no social culture at all. People come into work, put their heads down, and work until it's time to leave. Never any happy hours or team building.

Viewing 118 - 120 of 2,460 Reviews

Glassdoor has 2,575 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.