Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Orlando , Dallas , Chicago , Miami , Atlanta

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 11, 2026

Great Environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

was fun, manager was especially kind and caring and got great sales experience

Cons

felt like customers were a little more intense at this location versus other sales places i've worked at

Nespresso Response

3mo

Hello, Thank you for taking the time to share your feedback with us. We are thrilled to read that you recognize our efforts in creating a positive environment for everyone to develop their skills. It is especially delightful to know that you appreciate our leadership team, as we want our employees to feel cared for. We understand a retail environment requires a lot of customer interaction and we greatly appreciate the efforts of our people to provide quality service to all customers. We wish you the best. Thank you.

4.0

Feb 11, 2026

Fun

Team lead

Recommend

CEO approval

Business Outlook

Pros

Always something new and interesting. You won't be bored.

Cons

Very fast paced. Operations change a lot. Must be flexible.

Nespresso Response

3mo

Hello colleague, Thank you for sharing your thoughts on your experience with us. It is a pleasure that you find our company’s environment fun and interesting. Regarding the cons you mentioned, our business is growing and evolving, and we strive to create a dynamic work environment that encourages continuous development. At Nespresso, it is important to us to provide everyone with the necessary support. Your insights are much appreciated, and they will be taken into consideration as we continuously strive to improve. Wishing you well in your journey with us. Thank you.

2.0

Feb 6, 2026

Good but not long-term

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

Lots of learning potential in long-term

Cons

Less pay, difficult management, boring

Nespresso Response

4mo

Hello, Thank you for taking the time to share your feedback! We are committed to listening to our employees and continuously improving our work environment to ensure it remains enjoyable and fulfilling. Wishing you continued success. Thank you.

Viewing 28 - 30 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Product Marketing Manager (Hybrid)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Environment

Fun

Good but not long-term

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