Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Orlando , Dallas , Chicago , Miami , Atlanta

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 5, 2026

Good

It specialist

Recommend

CEO approval

Business Outlook

Pros

My team was great but not every team was great

Cons

Alot of presure to perform and stay queit

Nespresso Response

3mo

Hello colleague, Thank you for sharing your feedback regarding your experience at Nespresso. We appreciate your positive remarks about your team and the collaborative work environment. Regarding the point for improvement you mentioned, it is upsetting to read you experienced pressure at work. It is important for us to foster a culture where employees feel supported and empowered to express their thoughts. Your insights will be considered as we strive to create a more balanced and open atmosphere for everyone. Thank you for your contributions, and we look forward to your continued success at Nespresso!

4.0

Feb 5, 2026

Alright

Demand planner

Recommend

CEO approval

Business Outlook

Pros

Great benefits overall Pay was alright, a bit better than average

Cons

The leadership was iffy, depends on what team you're apart of

Nespresso Response

4mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We are pleased to hear that you appreciate the benefits and find the pay to be satisfactory, as we strive to keep both areas satisfactory and competitive with the market. We appreciate you sharing your concerns as well. Your insights are valuable as we strive to ensure a consistent environment for all employees. Thank you for your contributions, we look forward to your continued success at Nespresso!

5.0

Feb 1, 2026

Exciting Times to be a part of Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Excellent work-life Balance -A bunch of talented people -Leadership is supportive and transparent

Cons

-Processes can be more streamlined

Nespresso Response

4mo

Hello colleague, Thank you for your feedback regarding your experience at Nespresso. It is a pleasure to read that you enjoy being part of a supportive team and appreciate the work-life balance we foster at Nespresso. We want everyone to grow and succeed. Your insights about the need for streamlined processes are valuable, and we are committed to continuously improving our operations to enhance the employee experience. Thank you once again for your feedback. We look forward to your continued success at Nespresso!

Viewing 31 - 33 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Product Marketing Manager (Hybrid)

Nespresso

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Alright

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