Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      2.0
      Apr 9, 2023

      Good until it wasn't

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, often flown to training events, matching 401k

      Cons

      After a while, the company began imposing more duties onto individual team members without also increasing compensation. Wound up filling the roles of what should have been three or four other associates.

      avatar
      Nespresso Response
      3y
      Thank you for taking the time to leave a review about your time with Nespresso, highlighting our competitive benefits and employee perks like free coffee. As the business scales and efficiencies evolve, we are continually evaluating team structures as well as individual roles and responsibilities to best serve the business while promoting a positive working environment. If you have any specific ideas on how we can improve in this area or others, we are open to discussing further. -Barbara LaRocca, VP of HR
      5.0
      Mar 30, 2023

      Compensation

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A little bit above minimum wage

      Cons

      Even though we receive discounts, they are not the best

      avatar
      Nespresso Response
      3y
      Dear Current Boutique Coffee Specialist, I appreciate you taking the time to share your feedback. We are proud to offer our employees competitive compensation and benefits package through Nestle, which we review regularly, benchmarking with industry standards to stay competitive in each market. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
      2.0
      Mar 16, 2023

      Nespresso world of coffee and not caring for employees

      Senior field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. Free coffee

      Cons

      Management doesn't honestly care about employees and will fire for no reason because they are petty.

      avatar
      Nespresso Response
      3y
      Dear Former Field Technician, I appreciate you taking the time to share your feedback. Let me start by saying, Nespresso is dedicated to providing a positive environment for our employees in which everyone can thrive. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in the wellbeing of our employees. We are proud to offer our employees competitive compensation and a “great” benefits package, including perks like free coffee as you mention. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 301 - 303 of 1,875 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.