Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jun 19, 2024

Good Manager

Recommend
CEO approval
Business Outlook

Pros

I working there for 4 years , friendly area to work with good management

Cons

some times you have to take care of annoying customer I belive is part of all sales job

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts on your experience with us. It is important to us to create a friendly and supportive environment, and we are happy to know that you appreciate it. At Nespresso, we invest in our leaders and teams to foster the right caring culture where everyone inspires each other to succeed. Regarding the drawbacks you mentioned, it is disappointing to read you had some challenging customers. We greatly appreciate the efforts of our employees in providing quality service. If you want to share more feedback with us, please feel free to contact your local HR or management team. Wishing you much success at Nespresso. Thank you.
5.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great support from management and perks are great

Cons

nothing at all to be honest

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide your feedback about your experience. We greatly appreciate your positive comments regarding the support from our management team and the perks that come with working here. It's fantastic to hear that you feel well-supported at Nespresso. We strive to create a work environment that is free from any drawbacks, and we are pleased to hear that we have been successful in achieving this for you. Whenever you have more details to share, we encourage you to reach out to your manager or your local HR team to provide any additional suggestions. Your feedback is crucial in helping us continuously improve and ensure that we maintain a positive and sustainable workplace for all our employees. We wish you continued success in your career at Nespresso. Thank you.
4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with.

Cons

Pressure on targets when sometimes unable to do it

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us. At Nespresso, we invest a great deal in our people to foster the right caring culture where everyone supports each other, and it is a pleasure to know that you appreciate this. Regarding the cons you highlighted, we are sorry to read you experienced pressure on your position. At Nespresso, we strive to deliver the best service to our customers but always make sure that our employees have a comfortable work environment with achievable targets. We would like to hear more from you to look into your concerns. Please, feel free to reach out to your local HR or management team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Thank you.
Viewing 319 - 321 of 1,875 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.