Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,234 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 49% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 179 reviews)); "Good benefits, great team, free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Nov 16, 2021

Great Experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Job benefits, free coffee and coffee machines, training classes, travel.

Cons

Independent silo thinking, low wages, little path to move in the company

Nespresso Response

4y

Dear Former Assistant Manager, I was pleased to read you had a “great experience” during your time at Nespresso. We take pride in our competitive Nestlé and Nespresso compensation and benefits packages, which we regularly review. We offer an abundance of trainings which span all facets of the business including product, sales, and development (to name a few!). This is just one of the ways we are investing in our employees’ growth and continue to look for opportunities to promote talent within the organization. If you would like to discuss any of this further, I encourage you to reach out to me directly. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

3.0

Nov 12, 2021

Nespresso

Retail specialist

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers, great management, great coffee.

Cons

Not enough pay for the work

Nespresso Response

4y

Dear Retail Specialist, Thank you for taking the time to share about your time with Nespresso. Like you, I believe our people are what make Nespresso a great place to work. We are proud to offer employees a competitive benefits program with excellent perks like free coffee and machines. These packages are regularly reviewed in order to stay competitive. If you would like to discuss this, or anything else further, please do not hesitate to reach out to me! Together, we can make Nespresso even better. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

4.0

Oct 28, 2021

Solid part time job

Boutique associate

Recommend

CEO approval

Business Outlook

Pros

You receive great perks and employee rewards.

Cons

Experienced an overstimulating work environment.

Nespresso Response

4y

Dear Former Boutique Associate, I am glad to hear you found working in our boutique to be a “solid part time job.” We are proud to offer employees a competitive benefits program and excellent perks, like free coffee and machines, and offer a great training program which include all facets of the business, such as products and sales opportunities, as well as DE& across the organization. We are consistently working to improve our technology across the company, including our POS system, and always welcome feedback and ideas on how we can improve. Please reach out to me directly if you would like to discuss further. Sincerely , Alfonso Gonzalez CEO, Nespresso North America

Viewing 361 - 363 of 1,878 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate, Lenox Square

Retail Sales Associate, Aventura Mall

Retail Sales Associate, part-time

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Experience

Nespresso

Solid part time job

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso