Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,234 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 49% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 192 reviews)); "Discounts and free coffee, although that is stopping very soon." ((in 139 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good training when they have the adequate staff Improving company culture" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 29, 2021

Benefits

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

The company benefits are the best, the health insurance is unmatched to any other private employer I have been with.

Cons

Lacks room for growth and the ability to work with other teams to gain more exposure.

Nespresso Response

2y

Hello Colleague, Thank you for sharing your feedback about our company. We are delighted to hear that you appreciate many positives and various benefits we provide at Nespresso. Creating a satisfying and supportive workplace is a priority for us, and it's rewarding to know that you recognized that. Regarding your concerns, we strive to provide opportunities for professional development and growth within our organization. Our employees' success is important to us, and we are committed to providing the necessary support and resources to help everyone thrive. If you have any specific suggestions or ideas on the professional growth, we encourage you to contact the HR team. We wish you the best of luck in your journey with us. Thank you.

5.0

Dec 15, 2021

Good work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is more than minimum wage, bonuses available

Cons

Management is very flexible and understanding

Nespresso Response

4y

Dear Current Employee, Thank you for taking time to leave a review. At Nespresso, we are proud to offer competitive compensation and benefits packages, including great perks like free machines and coffee, as well as bonuses. I am happy to hear you found management to be “very flexible and understanding.” If you would like to discuss any of this further, I encourage you to reach out to me! Sincerely, Alfonso Gonzalez CEO, Nespresso North America

5.0

Nov 23, 2021

Great Place to Work

Barista

Recommend

CEO approval

Business Outlook

Pros

Great product and service Employee Discount

Cons

Hours were limited unless you were a manager Limited Benefits (beside the product discounts)

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback and review. We are more than happy to know that you like our products and service we provide. Regarding the cons, at Nespresso, we aim to provide all our employees with market-competitive benefits as a part of our Total Rewards. Also, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We would welcome hearing more specifics from you. Please, reach out to your former HRBP or ManCom member to share your comments regarding areas of improvement. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 358 - 360 of 1,878 Reviews

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