Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Apr 27, 2020

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Nespresso treats everyone fairly and compensation is good at all evels

Cons

Fast paced. Customer service always has its negatives but that isn’t the companies fault

5.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Loved the atmosphere. The people I work with. Great inventives.

Cons

On feet all day

2.0
Jan 23, 2020

Horrible Management

Recommend
CEO approval
Business Outlook

Pros

Great benefits and free coffee on the job

Cons

Management is awful. The store was run so poorly and they had no training

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Nespresso Response
5y
Hello Former Boutique Associate, We are proud to offer a competitive benefits program and excellent perks such as free coffee at Nespresso USA. I believe our managers lead strong fully capable teams, thanks in large part to our extensive employee training programs which cover all facets of the business from products, sales, and machine training, along with training for store managers as well. Please don’t hesitate to reach out to me directly to explain and discuss further, happy to listen. All the best, Alfonso Gonzalez CEO, Nespresso USA
Viewing 424 - 426 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.