Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 48 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews)); "They play favoritism unlike anything I have ever witnessed." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Jul 19, 2019

Server

Recommend

CEO approval

Business Outlook

Pros

High quality coffee, received free coffee, hours, pto

Cons

fired if you’re late, management

4.0

May 31, 2019

Great pla

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay. Great perks like free coffee and machine. Great store manager and wonderful team.

Cons

No work -life balance. It’s very tiresome to not have a set schedule and always work weekends. If I could work mon-fri regular hours, this place would be perfect.

Nespresso Response

7y

Hello Boutique Specialist, Thank you for recognizing Nespresso as a “great place”. We are proud to offer a competitive benefits program and excellent perks, such as free coffee and machines. I’m glad to read that you have a great store manager and a wonderful team. Retail employees are asked to provide their availability and preferred schedules when they are hired. Our store managers take into account the diverse needs of each team member when creating balanced schedules that also support store operations. I encourage you to discuss scheduling with your retail store manager, with consideration for the balanced needs of your team. Please reach out directly to me if you’d like to discuss further, happy to listen. All my best, Guillaume Le Cunff President & CEO, Nespresso USA

4.0

Mar 18, 2019

Good job while

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Structure - Employees - Training - Managers - Growth Opportunities

Cons

- Schedule - Working on weekends - Standing all day - The experience really is based on the managers - Long hours

Viewing 442 - 444 of 1,878 Reviews

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Nespresso

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Great pla

Good job while

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