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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,878 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 23, 2019

      Great company to work for

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products, good opportunities for advancement, great benefits.

      Cons

      Processes are sometimes too complicated.

      avatar
      Nespresso Response
      7y
      Dear Former Retail Sales Associate, Thank you for your complimentary review, it’s great to hear that you were able to enjoy our benefits, coffee and career opportunities at Nespresso USA. We’re proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. I’d like to point out that we do offer our coffee specialists a great training program which covers all facets of the business, such as our products, sales opportunities, and processes. Please reach out directly to me, if you’d like to discuss further, happy to listen. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA
      4.0
      Jan 15, 2019

      Very good and getting better.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brand identity within the Nestle organization. Entrepreneurial environment rewarding independent operators and self-motivated individuals. Culturally diverse with a strong European influence. Opportunities to grow within and beyond the operating company.

      Cons

      Despite its relative size policies, procedures, and processes alternate between start-up and global in maturity. Technology consistently hinders performance despite best intentions.

      avatar
      Nespresso Response
      7y
      Hello, Thank you for your positive feedback. It’s great to read that you have had good exposure to Nespresso USA’s strong brand identity, entrepreneurial environment, employee recognition programs, cultural diversity, and career opportunities. I’m always interested in hearing new ideas so I’d like to invite you to contact me directly to discuss your additional feedback as we continue to offer leadership engagement opportunities in-person and online. Our new Workplace internal social media platform offers new ways for us to engage across our market, and we’re in the process of implementing new technologies to broaden our connections even further. I hope to hear to from you to discuss improvements together. Thanks a lot, Guillaume Le Cunff President & CEO, Nespresso USA  
      4.0
      Dec 21, 2018

      New York

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits! Great coffee!! Career Opportunities!

      Cons

      Life balance is the biggest issue with Nespresso USA. There is absolutely no life balance.

      avatar
      Nespresso Response
      7y
      Hello, Thank you for your review, it’s great to hear that you were able to enjoy our benefits, coffee and career opportunities. I’d like to point out that our new ways of working and technology capabilities have allowed us to offer remote work options that promote work-life balance for our employees at the corporate office. I am interested in understanding why you left after 5-years, so I would like to invite you to contact me directly to discuss, your feedback is important. All my best, Guillaume Le Cunff President & CEO, Nespresso USA
      Viewing 445 - 447 of 1,878 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.