Nespresso reviews

3.8

74% would recommend to a friend

(1,879 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jun 27, 2017

Serve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people to work with everyday

Cons

poor management who didnt care for employees

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Nespresso Response
8y
Hello, Thank you for your review. Throughout my visits to our Boutiques and offices, I have had the pleasure to meet amazing employees. I agree with you we are fortunate to be working with great teams at Nespresso. Regarding your comment, I would need more facts to formulate an informed response and take action. If you have specifics you want to share, please contact our confidential employee help-line at 888-424-2409. Thank you, Guillaume Le Cunff President @ Nespresso USA
3.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing. Lunch, paid MTA, free coffee & machines. Pay is very reasonable, too. Many company events to attend.

Cons

The majority of the management team has only ever worked for Nespresso and therefore their decision-making skills are questionable. Also, the company's desire to not sell capsules everywhere hurts the business.

avatar
Nespresso Response
9y
Hi - Thank you for your post. We are happy you are enjoying all the perks we have to offer to our employees. I believe that all employees should be informed and aligned with our business strategy. Our events such as Town Halls, Coffee Chats and Let’s Connect allow the management team and myself to share the latest information with employees. To answer your remark on product availability, we are open to new channels provided they align with our business strategy. Finally, I would like to add that the management team throughout the organization comes from diverse industries, with strong retail and corporate experiences. If you have more specifics you want to discuss, please contact me or call our confidential employee help-line at 888-424-2409. Guillaume Le Cunff President @Nespresso USA
4.0
May 28, 2017

Frontline retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nespresso is an amazing company to work for. It is fast growing and there is opportunity for growth. You get back what you put in.

Cons

Strict formal uniform policy. Not a regular schedule with nights and weekends. This can be a high stress work environment during the holidays

Viewing 472 - 474 of 1,879 Reviews

Glassdoor has 3,237 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.