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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,879 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 12, 2017

      Coffee Specialist

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very well established specialty Coffee division within the worldwide Nestle Corp. No coffee company on the planet has utilized technology, sourcing and procurement of its most extensive coffee/espresso product offerings with such consistency and quality worldwide as Nestle's Nespresso division!

      Cons

      As with all large corporations, a lacking of effective follow through after communication of immediate day to day operational problems unique to each of its retail installations!

      3.0
      Dec 27, 2016

      Good entry pay, bad adittudes

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay Awesome product Very good benefits

      Cons

      The overall additude in each BIC or BIM seems very passive aggressive and overall unperfessional! The employees and management do not respect each other or anyone else. I have had some sales reps yell at me; and I'm a team lead! Training is poor, I had to learn my job on the fly, with many instructions left out. Management is horrendous...

      avatar
      Nespresso Response
      9y
      Hi, Thank you for your post and remarks about our benefits. I read your comments and would need additional facts to provide you with answers. Our Leaders in the Boutiques are trained to support their teams with respect and profesionalism, with all operational matters. Please speak with your District Manager, your HR Manager regarding the points you are highlighting for a better follow-up. If you want to give more specific information, you can also contact our confidential employee help-line at 888-424-2409. Guillaume Le Cunff President @ Nespresso USA
      Viewing 484 - 486 of 1,879 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,237 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.