Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 28, 2018

Coffee Specalist

Recommend
CEO approval
Business Outlook

Pros

Free coffee and a monday to friday working hours.

Cons

company talks the talk but do not walk the walk when it comes to treating customers with a gold standard. If you are not part of the inner circle then you will get bullied - very high school playground group mentality.

1.0
Sep 8, 2018

Retail Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Good pay Commission Uniform Monthly Incentives Dry Cleaning is free

Cons

Overly Competitive Terrible Management Favoritism Work and Life Balance Unrealistic Expectations

1.0
Jul 9, 2018

B2B Sales Executive

Recommend
CEO approval
Business Outlook

Pros

Global brand (part of the Nestlé family).

Cons

Bosses are all about targets! Targets! Targets! And nothing else matters to them! Very poor value system. Associates' personal development doesn't mean a thing to the bosses. Bosses also often have their favourites who they manipulate incoming/big sales leads for, handing these leads to them even when it shouldn't have gone to them but to someone else instead. Bosses hire more heads and push up the target bar for each individual to unrealistic levels so that at the end of the day when all the individual achievements are pulled together, the collective results are far higher than what the HQ in Switzerland is expecting from the UK business, thereby making the bosses look good but leaving behind a huge number of frustrated and unfulfilled associates. Little or no attention paid to relevant associate training. Most of what they spend time training you on is how their coffee is sourced and why it's the best quality of coffee from the farms. Zero training on core functions of the job. So you're left to your devices to swim or sink! Generally, a huge disappointment considering the business's status as part of the Nestlé family.

Viewing 541 - 543 of 1,882 Reviews

Glassdoor has 3,240 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.