Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 195 reviews)); "discounts and free coffee" ((in 113 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 80 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "They play favoritism unlike anything I have ever witnessed." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,882 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Jul 15, 2019

Don't bother

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Passion for the product, employees benefits

Cons

HR processes from hire to retire, people management at a senior level and internal talent development.

2.0

Jun 17, 2019

No life/work balance

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee all though they cut the allowance in half this year

Cons

New concept is horrible to work at Customers treat you like trash Management takes advantage of you You will struggle to have a social life and will be constantly exhausted Some employees will sabotage your kpi’s for their own gain which is at most maybe an extra 100-200 bucks

1.0

Aug 24, 2018

Wouldn't go back

Marketing

Recommend

CEO approval

Business Outlook

Pros

good coffee allowance, people are nice.

Cons

This is one of the worst places i have ever worked at. Management don't treat employees well. You will be expected to work VERY long hours. Your holiday is never your own, if you don't answer emails when you are away managers get angry. Constantly messaged in the evenings and on weekends even when no one is in the office (and i am not even in a senior position). Be prepared to give up your life if you want to work here. Lots of decisions are made on a whim, so you can easily be called up one night and be asked to give a presentation first thing in the morning (and yes you will be expected to stay up all night if you have to just to get it done)

Viewing 550 - 552 of 1,882 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate (Part-Time)

Retail Stock Associate

Retail Stock Associate, Part-time

Retail Sales Associate, part-time

Nespresso

Nespresso reviews

Company ratings over time

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Reviews by job title

Don't bother

No life/work balance

Wouldn't go back

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