Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, cannot think of one thing.

Cons

Unprofessional to their employees and to their customers. Awful service. Left after 3 weeks

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Nespresso Response
6mo
Hello, Thank you for sharing your review with us. We’re truly sorry that your experience did not meet expectations. At Nespresso, our people are our top priority, and we constantly strive to foster a collaborative and respectful work culture, where everyone feels supported and cared for. Your feedback is much appreciated, and it will be shared with the responsible team. You are also always welcome to share more details with us so that we can address the concerns you raised. We wish you well in your new endeavors. Thank you.
5.0
Nov 11, 2025

Colleagues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues who teach you the ropes.

Cons

Can be quite busy on week ends

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Nespresso Response
7mo
Hello Colleague, Thank you for sharing your experience with us. We’re glad to hear that you appreciate the support from your colleagues and the collaborative atmosphere, as fostering a positive team environment is something we value highly. Regarding the challenge you mentioned, we understand that weekends can be busy in retail, and we truly appreciate the dedication of our teams during these peak periods. We continue to look for ways to make the experience as balanced and manageable as possible. You are always welcome to share more details with your local HR team. Your feedback helps us reflect on how we can keep improving. Wishing you continued success in your role with us. Thank you.
4.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, minimum wage pay, free coffees and other Nespresso items

Cons

Boring, some quiet days, you have to wear a uniform and an apron. Shoes are uncomfortable

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Nespresso Response
7mo
Hello, Thank you for sharing your feedback with us. We are glad that you appreciated the various perks and bonuses we provide our people with. Regarding the salary, we always make sure it is on a market-competitive level. Concerning the uniform, we have recently introduced a new one which allows employees to choose from a range of options to enable people to feel themselves at work, whilst also championing comfort and sustainability. In addition to this, at Nespresso, it is important for us to create an engaging and stimulating environment for our teams. Your review is appreciated, as it helps us recognise areas where we can improve. If you want to share some additional comments with us, please feel free to contact your former HR team to discuss your concerns or share some suggestions. We wish you all the best in your new endeavors. Thank you.
Viewing 55 - 57 of 1,871 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.