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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,882 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 29, 2018

      Sydney Office - It's chaos and manual labour. Time to leave

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free coffee. - Discount on machines.

      Cons

      - Chaotic environment with lack of vision and leadership. - Salaries are 20% below market, and the annual pay rise is around 1%. Not aligned with the increase in workload. - Overload without recognition. There is no recognition program in place. - Everything in Nespresso is manual, coupled with extreme micromanagement. - Zero career opportunities and no development. Management prefers hiring people from outside instead of developing current employees. - No trainings at all. Only line managers are entitled for training and conferences, and employess are there to do tasks. - HR team is there to recruit only, and then they don't care about employees. The line manager has the absolute power.

      2.0
      Dec 13, 2017

      Too much

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Coffee Allowance Most employees are nice Good pension Good opportunities to move elsewhere within the company. The values and culture of the company are nice but little is done to put them into place and make sure people enforce it.

      Cons

      -They say 'flexible working' but in reality it doesn't exist (maybe in some departments) -Work/Life balance is VERY poor- constantly contacted, whether you are sick, on holiday, its the evening or the weekend. - Upper management are disorganised. - Office politics -Very high turnover of staff and little was done about it/ don't really listen to employees concerns

      1.0
      Apr 4, 2017

      Toxic - Yorkville location

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for the level of work they expect.

      Cons

      There is a lot - this role will not teach you new skills - boutique manager knowingly ignores issues of racism and bullying from the so called "team leads" - a team lead was promoted even though they are clearly bullying others, especially new hires - team leads constantly make-out with each other IN the areas of the back - as a boutique specialist, you cant go to team leads for support - the toxic environment that is causing good ppl to quit

      Viewing 568 - 570 of 1,882 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.