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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,882 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 24, 2019

      Coffee Specialist Boutique

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good salary based for a retail job - good benefits (discount in products)

      Cons

      - very unorganised - not enough staff to work shift hours - no commission at all in sales of machines and products (even tough we have targets to reach and management are very strict about it) - no career development; it’s a job for someone that is in college - very poor work/life balance (the roster is never sent beforehand, so you can’t plan anything outside work because you don’t know when you’ll be working

      1.0
      Mar 3, 2019

      "A well paid prison"

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time hours Great staff (most of the time) Benefits when under nestle Free machine + coffee credit

      Cons

      HR staff is useless Management sucks A lot of favouritism No room for growth

      1.0
      Feb 28, 2019

      They don’t care about anyone

      Senior coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -monthly coffee allowance -free machine when you start

      Cons

      -underpaid -if you hit target they increase it so they don’t have to pay you bonus -overworked -they contradict themselves constantly and the coffee specialists have to deal with the backlash -the upper management don’t care -they take advantage of hard workers

      Viewing 598 - 600 of 1,882 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.