Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 184 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 17 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 22, 2024

Good company but depends on team

Assistant boutique manager

Recommend

CEO approval

Business Outlook

Pros

Pay Most of the team Hours

Cons

Depends on team Favouritism based on upper management styles.

Nespresso Response

2y

Hello, Thank you for sharing your feedback about our company. We are excited to hear that you find the remuneration good and that you had a great experience with the team. We are always keeping in the loop on the importance of staying competitive in terms of compensation and adapting it within different markets. Regarding the cons you mentioned, at Nespresso, we believe in fostering a fair and inclusive work environment where every employee is treated with respect and given equal opportunities to achieve whatever they aspire. We strongly encourage you to contact your former local HR team so that we can get more information. We wish you well in your new endeavors. Thank you.

4.0

Mar 20, 2024

Good place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay rates free coffee

Cons

Management is poorly chosen, hard to move up.

Nespresso Response

2y

Hello, Thank you for sharing your review with us. We are pleased to know that you appreciate different perks and benefits included in our Total Rewards package, such as competitive salary and free coffee. Regarding the cons you described, it's unfortunate to read your thoughts about the management, as, at Nespresso, we invest a lot in our leaders and employees' development, so that everyone can work together well, assist, and inspire each other. It is also important to us to support our people in their professional growth and help them achieve their career aspirations. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you the best in your new endeavors. Thank you.

3.0

Feb 27, 2024

What is work-life balance?

Boutique assistant

Recommend

CEO approval

Business Outlook

Pros

Considerably good salary. Medical benefits.

Cons

No work-life balance. Long hours.

Nespresso Response

2y

Hello, Thank you for taking the time to share your review with us. We are glad to know that you appreciated the value of our market-competitive salaries and various benefits we provide to our employees. Regarding the cons you mentioned, we are sorry that you were not fully satisfied with your work experience. Our people are our top priority, and we always strive to create an agreeable environment for everyone, as well as to maintain the right balance between the business needs and comfortable work hours for our teams. Your feedback is important to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. Wishing you the best in your future endeavors. Thank you.

Viewing 640 - 642 of 1,882 Reviews

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