Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Jun 14, 2013

Amazing Company with Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great machine product with superb coffee

Cons

Poor management! The company is crumbling as they do not value their employees or promote from within. Management hires friends who are not efficient and incompetent. Support staff carries the passion of the company yet no recognition is given to them.

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

Cons

- The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

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Nespresso Response
6mo
Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.
4.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Good benefits -Good environment -Somewhat classy -Moral company

Cons

-Branch/Store management styles can greatly change your view of your job (for better or for worse) -Sometimes gets repetitive on busy days (what retail isn't?)

Viewing 64 - 66 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.