Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
May 10, 2016

Nespresso

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee and Machines. My Co-workers were great. I got to have a slightly flexible schedule. I got a nice discount on food and Nespresso items.

Cons

Old fashioned management, not a lot of upward mobility in Office coordinator roll. Small office, lots of hoops to jump through.

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Nespresso Response
10y
Hi – Thank you for your review. I am glad that you enjoyed the coffee perks. At Nespresso, we encourage our employees to take their development into their own hands and seize opportunities. We use our PDG tool to best find the balance between a person’s career development interests with our actual open jobs. I wish you the best with your new endeavors. Best Regards, Guillaume Le Cunff President @ Nespresso USA
1.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The office has great coffee. You also get pretty decent benefits. Also, since it's in Long Island City, it's a nice office location with a great view.

Cons

Glass ceiling, or maybe just a pure concrete ceiling with no way of breaking through. Honestly, Nepotism runs amuck in that office. Lastly, You'll be micro managed to within an inch of your life. There's no avoiding it.

1.0
Jan 7, 2016

Self Absorbed Boutique Managers- They're TERRIBLE.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great products, travel reimbursement, uniform cleaning, fun work environment, always something new launching

Cons

The managers, cronyism, nepotism, sexism, racism, your enthusiasm for the company will be sucked right out of you by someone not on your level but wants to give you a "life lesson".

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Nespresso Response
10y
Hello – Thank you for your feedback regarding the benefits offered to employees and your experience in your work environment. I am sorry to read that your experience is not satisfying despite your passion for the business. We strive to accomplish with our Leaders and employees the direct opposite of your comments by conducting ourselves consistent to our Code of Conduct. Given what you are sharing, I suggest that you contact me directly with the specifics. I can certainly look into it. If you prefer, please contact our confidential employee help-line at 888-424-2409. We will follow up on your concerns. Thank you for taking the time to share your experience. Guillaume Le Cunff President @ Nespresso USA
Viewing 73 - 75 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.