Nespresso reviews

poor leadership, nepotism, favoritism, micro managing, no response to multiple great suggestions made from the people on the front lines (cust. serv. reps) on how to provide a better customer service experience for their clients. If you are not promoted within the first 6-12months you can pretty much forget about moving up although the company loves to tell you they want nothing more than for you to move up and ask you tons of questions on your position of interest, only to do absolutely NOTHING about it. Meanwhile friends of management move through the ranks with complete and total ease even though they don't have a clue.

There was a wave of new hires within management that seemed under qualified and poorly trained. Once these "leaders" took over, the boutique began to quickly fall apart as favorites were played, manager presence became non-existent, and communication became minimal from management to overall staff.