Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,243 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (380) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 190 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Good salaries and bonuses." ((in 80 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(252 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

252 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 20, 2026

Good

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good enviroment, friendly maângermen and easy work

Cons

Low pay, low bonus, little benefits

Nespresso Response

6mo

Hello, Thank you for taking the time to provide us with insights into your experience at our company. We appreciate you recognizing our efforts in fostering a pleasant atmosphere at work. We are also pleased to hear that you were satisfied with your management, as providing our people with the necessary support is very important to us. Regarding the points for improvement you mentioned, it is upsetting to read that you weren’t satisfied with your salary. We regularly review the compensation and benefits of our employees to ensure they are fair and remain at a market‑competitive level. Your feedback is very important to us, as it helps us improve. You are also welcome to reach out to the HR team with any additional details or suggestions. Wishing you much success in your new endeavors. Thank you.

1.0

Jan 7, 2026

Worse place to work

Solution architect

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits were okay

Cons

Wish I could have read some reviews before joining. Too much politics and favoritism. You just hope if you can get some decent manager otherwise you are screwed. HR people are sitting ducks. No feedback or action or performance improvement ideas and zero empathy

Nespresso Response

6mo

Hello, Thank you for sharing your insights on your experience with us. Even though it is pleasant to read that you were satisfied with your salary, as we always make sure to keep it at the market-competitive level, it is upsetting to read the drawbacks you mentioned. At Nespresso, we invest a great deal in our organisation to foster the right caring culture where people respect and support each other. It is also important to us to ensure that everyone is free to share their thoughts and suggestions, as this is the way we grow. Your feedback is much appreciated. Given that we always strive to improve, it will be shared with the responsible team. We wish you well in your new endeavors. Thank you.

1.0

Dec 2, 2025

Toxic work environment

Sales

Recommend

CEO approval

Business Outlook

Pros

- Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

Cons

- The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

Nespresso Response

7mo

Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.

Viewing 7 - 9 of 252 Reviews

Jobs at Nespresso

Customer Facing Supply Chain Specialist (B2B Planning)

Retail Stock Associate, Part-time

Retail Stock Associate - San Diego

Retail Stock Associate, Part-time

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good

Worse place to work

Toxic work environment

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso