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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,873 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      5.0
      Jan 11, 2018

      Great Work Place!

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is great, just communicate with your upper management on when you need time off and they do their best to accommodate! Pay is nice, with compensated public transit monthly pass (full time), health benefits are really second to none, uniforms get dry cleaned for you, and the people you meet within and outside the company is a great way to create a strong network

      Cons

      Holidays get very busy, that's really the only thing I can think of

      1.0
      Dec 6, 2017

      No support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and good benefits. Plenty of training available. Very operations heavy which gives you a better understanding of business practices.

      Cons

      No work life balance. Part time 30’s are being told they have to work 5 days a week and open availability, which means no school or other job. All of upper management seems to support new direction. Really depends on which store you work at...most managers are flexible but some are just arrogant and not willing to invest in their employees futures. New manager doesn’t care about his employees and it shows. He actively pushes people out that won’t conform to his “authority” and management style.

      avatar
      Nespresso Response
      8y
      Hello - Thank you for your review. We are glad to read that you have enjoyed the benefits and training offered at Nespresso. We strive to ensure our employees receive relevant and on-going training to enable them to provide customers with best-in-class experience and also develop themselves. I have carefully read your cons and advice, however I would have liked more information to fully assess the situation you are describing. If you have more specifics you want us to review, please contact me or our confidential employee help-line at 888-424-2409. Thank you, Guillaume Le Cunff President @Nespresso USA
      4.0
      Nov 14, 2017

      Great job. Difficult management

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, free coffee, room for growth, and your uniform is supplied by the company. You also get extensive training on product knowledge and customer service.

      Cons

      Sometimes management isn't on the same page. Also the company will ask you to put them first, including above your family.

      Viewing 100 - 102 of 1,873 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.