Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jun 20, 2016

Sales rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. I started when they were first entering the US B2B market

Cons

I was on the road a lot.

3.0
Apr 22, 2016

Micro managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits (part of Nestle) Decent pay 95% get to work from home

Cons

-every moment is micro managed to the second -no growth opportunities -bloated scripting -nepotism

avatar
Nespresso Response
10y
Hello – Thank you for your positive feedback regarding the benefits provided to employees. A flexible work environment is important to today’s workplace given the balance employees need, and we are happy that about 15% of our employees have a flexible work arrangement. It is one of the ways we show we care about our employees and families. We are committed to developing our employees using several leadership and management programs and supporting our people with the PDG tool which we use to identify future internal talent. Currently YTD 58% of the open jobs for all salaried positions are filled with internal employees. Also, in 2015, we introduced several improvements to our scripts providing our coffee specialists with more flexibility when interacting with customers. We deployed this at the CRC and in 2016 will be introducing it to the Boutiques. This initiative has been well received, and employees enjoy the empowerment they are given. My team and I uphold and act with equity and fairness. If you have specific examples of where you believe we have fallen short, please speak with me or contact our confidential employee help-line at 888-424-2409. Thank you for your input. Guillaume Le Cunff President @ Nespresso USA
2.0
Mar 23, 2016

Do not reccomend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Coffee, International travel, free metro card and lunch stipend

Cons

Toxic work environment. Favoritism if French or male. Lack of market autonomy.

Viewing 109 - 111 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.