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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,873 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 16, 2016

      Nespresso

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The benefits are awesome, and the pay is good. -Upper management is enlightening and reassuring. -I generally enjoy all of my co-workers. -The job itself is very pleasant, and relatively stress free when it comes to preforming duties. -The company has a great culture, and I love their passion for their employees and the community.

      Cons

      -At my particular location, the managers are very particular about the way things are done. I am not fond of the way the store manager disciplines employees. For example: An employee is not supposed to be cleaning an item because it is too early to do so. The manager precedes to say a condescending comment toward the employee and then communicates to the employee that they shouldn't be doing that. -The managers don't seem to get along with one another, causing conflict among themselves which is negatively impacting moral of the employees. -A lot of favoritism.

      avatar
      Nespresso Response
      9y
      Hello, thank you for your review. I totally agree with you, employees are our biggest asset. Through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company successes for the future. Regarding the situation you are describing, respect is the foundation of a trustworthy and efficient collaboration. Managers should lead by example and provide coaching to their employees to build cohesion and leverage each other’s strengths. Please speak to your District Manager or your HR Manager, to provide more information about the events you are describing. Thank you for your feedback! Guillaume Le Cunff, President@NespressoUSA
      5.0
      Jun 23, 2016

      A Career ABOVE!!!!!!

      Boutique manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for a brand that has such a story to tell is completely inspiring and really resonates. After having a career in retail for over 15 years I finally feel like I am working for a company that is making a difference, not only in the business and retail world but in people's lives and giving US the power of being an entrepreneur and a business owner. I have worked in many places but never felt the drive, passion and excitement for where my career can go. The internal development program is exciting!

      Cons

      The company is still very new so it needs to focus on the onboarding for new management and associates.

      avatar
      Nespresso Response
      9y
      Hello, Thank you for your comments. I am happy to read that you were truly inspired by our internal development program. The Learning & Development team works closely with our Retail Operations team to develop and customize the program to meet our business needs and promote our corporate values – Passion, Customer-focus and Innovation. We endeavor to bring the extraordinary out of each employee and upgrade their “training days” experience! Thank you for your positive remarks. Guillaume Le Cunff President @ Nespresso USA
      5.0
      Jun 23, 2016

      Great Leadership and Opportunities

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      President is a visionary who leads the company through truly great leadership skills and values. A company one can truly retire with based on growth opportunities and Nestle parent company. Very employee focused and dedicated to training and development. Employee centric; actively and regularly seeks feedback that is acted on.

      Cons

      The company is going through major growth and naturally experiences growth pains at times.

      avatar
      Nespresso Response
      9y
      Hi – thank you very much for your positive outlook on our company. Yes, we are appreciative to be part of the Nestlé group and offer great employee perks and career opportunities. At Nespresso, we consider employees to be our most valuable asset and strive to offer regular personal development and business skills training. Thank you Guillaume Le Cunff President @ Nespresso USA
      Viewing 106 - 108 of 1,873 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.