Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Customer Service experience and development

Cons

Little advancement opportunity, crowded field and long wait time.

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are happy to hear you’re enjoying your experience and develop at Nespresso. Regarding your concern for little advancement, I would suggest working directly with you manager to voice your desire for career advancement. We will pass on your other concerns to the appropriate team. Thank you, Guillaume Le Cunff, CEO
5.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work environment and pay

Cons

Can be too competitive and harsh

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent offer. Ensuring a great employee experience is a top priority, and we are happy to hear you are enjoying working at Nespresso. Our business is growing and evolving, so we appreciate our employees’ efforts to provide the best sales and service to our customers Thank you, Guillaume Le Cunff, CEO
1.0
Feb 6, 2021

not fun

Recommend
CEO approval
Business Outlook

Pros

coffee credit and free machines.

Cons

literally everything. management was terrible.

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Nespresso Response
5y
Hello Former Employee, We are proud to offer excellent perks as part of our competitive package. It is unfortunate to hear you did not enjoy your experience and management while working at Nespresso. We invest a lot in developing our leaders and would be interested in knowing more specifics about your experience. Although you are no longer with our company, please know we’ve always encouraged employees to work with their HR business partners to discuss concerns such as yours. If you are up to further discussing these concerns, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America
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Glassdoor has 3,242 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.