Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

* Google work-life balance * Very good work ambience * Really good guide and team work feeling

Cons

Nothing to add. They're awesome.

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Nespresso Response
11mo
Hello, Thank you for taking the time to share such a positive feedback on your experience with our company. At Nespresso, we always strive to create a balance that accommodates the needs of our employees to ensure that they can maintain a healthy workload, and we are happy that you appreciate our efforts in this regard. It is one of our main priorities to foster a welcoming and supportive environment for everyone to succeed. If you have any further suggestions or ideas you would like to share, we encourage you to reach out to your former management or HR team. Wishing you much success in your new endeavors. Thank you.
4.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

People are helpful and nice to work with; quite like a family

Cons

Nothing much to comment here.

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your feedback about your experience at Nespresso. We are truly pleased to hear that you found the company culture welcoming and that you enjoyed working with helpful and supportive colleagues. Fostering a collaborative, comfortable environment is something we take a great pride in, and it’s encouraging to know that it resonated with you. If you have any additional thoughts or suggestions, please feel free to reach out to your local HR or management team. Wishing you much success in your career journey. Thank you
4.0
Jun 23, 2025

Nice colleagues

Recommend
CEO approval
Business Outlook

Pros

Lovely colleagues, nice customers and good products

Cons

Long hours, unreliable schedule, high turnover of staff

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your feedback. It's wonderful to know what positive aspects contribute to your overall experience. However, we are sorry to learn about some challenges you faced such as long hours, an unreliable schedule, and high turnover among staff. We understand that these factors can impact your work-life balance and overall job satisfaction. Your insights are crucial as we strive to create a more stable and supportive work environment. We also appreciate your suggestion regarding higher salaries. We are committed to reviewing our compensation structures to ensure they align with the hard work and dedication of our team members. Your feedback will help us in our ongoing efforts to enhance employee satisfaction and retention. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We value open communication and are always here to listen. Wishing you all the best in your career! Thank you.
Viewing 118 - 120 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.