Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- favoritism -if you are related to a manager , married to a former manager’s sibling you can get any role you want - time theft: managers who work remote are not really working. They get fake manager titles so they can remain on the payroll. There are managers who never come to the office and have fake manager titles on paper receive a paycheck for 20 years but they are not really working from home. They are raising kids and doing things that have nothing to do with work but are still on the payroll wink wink

Cons

-Corrupt Human resources management that intimidates employees and whistleblowers - horrible pay -corrupt gossip and clicks - office managers who falsely accuse coffee specialists of stealing to deflect attention away from the fact that they are taking cups and items from the kitchen . They falsely accuse employees to deflect attention away from their corrupt actions

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Nespresso Response
11mo
Hello Colleague, Thank you for your feedback, it will be shared with the responsible team. We value your insights and are committed to fostering a workplace where everyone is treated with dignity and respect. Wishing you well. Thank you.
2.0
Jul 4, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

They have great benefits overall

Cons

The way the company is run is with disregard for those in the stores - very much feel that HO is living the high life

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Nespresso Response
11mo
Hello Colleague, Thank you for sharing your thoughts with us. We’re glad to hear that you appreciate the great benefits we offer, as we strive to provide our team with competitive and rewarding perks that enhance their overall experience. However, we are truly sorry to learn about your concerns regarding the management approach between the head office and store operations. We understand how important it is for all team members to feel valued and supported, regardless of their location. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to fostering a more collaborative and nurturing company culture. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We are always open to dialogue. Best wishes in your career. Thank you.
4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

-40$ credit -Free coffee and flexible working hours

Cons

-Sometimes pressure for sales - You have to very punctual

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Nespresso Response
11mo
Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to know that you value the range of benefits and the flexibility we are providing our employees with. Creating an environment where people feel supported and motivated remains one of our ongoing priorities. We’ve also taken note of your concerns regarding pressure in certain aspects of your role. At Nespresso, we want to assure you that we are committed to protecting the well-being of our people and understand the importance of setting achievable goals for everyone. Your insight is valuable to us as we continuously work towards creating a sustainable workplace. Please don’t hesitate to reach out to your HR team to provide them with more details. Wishing you good luck in your career with us. Thank you.
Viewing 115 - 117 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.