Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 190 reviews)); "discounts and free coffee" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 79 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 2, 2025

Great company

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

Passion, opportunities, sustainability efforts and products

Cons

Corporate HQ is just a stopping post bofore moving on. Most just looking for their next job within the company. Slow to act given the size of the corporation

Nespresso Response

1y

Hello, Thank you for providing this feedback on your experience with our company. It is a pleasure to read that you value our sustainability efforts. We support development of our people and provide everyone with various training and learning opportunities, thank you for recognizing this. Regarding the points for improvement highlighted by you, we understand the importance of professional fulfillment, and we continuously support our employees in their career paths. We understand the importance of timely and efficient communication, and apologize for any inconvenience caused. At Nespresso, we are continuously committed to making improvements. Your review is very helpful to us, and it will be shared with the responsible team. If you have any further feedback or suggestions, please don't hesitate to reach out to your HR team. Wishing you well in your new endeavors. Thank you.

4.0

May 30, 2025

Supply Chain Excellence Manager

Supply chain excellence manager

Recommend

CEO approval

Business Outlook

Pros

Building a revised and new position

Cons

Position under definition with new scope

Nespresso Response

1y

Hello Colleague, Thank you for sharing your experience with us. We are glad to read that you are satisfied with the various learning opportunities we provide our people with to fulfil their career aspirations. This is how we grow and succeed together. Regarding the cons you mentioned, we continuously strive to streamline our processes to ensure efficient and transparent communication. At Nespresso, it is important to us that our employees are well-informed and properly supported on every level. If you have any additional details or suggestions, please feel free to contact your local HR team so that we can look further into your comments Wishing you success in your journey at Nespresso. Thank you.

3.0

May 28, 2025

It was nice, but growth was slow

Marketing associate

Recommend

CEO approval

Business Outlook

Pros

Very good environment and place

Cons

Growth Is slow for a career in luxury retail

Nespresso Response

1y

Hello, Thank you for sharing your review with us. We are glad to read that you recognize Nespresso’s efforts in cultivating a pleasant working environment for everyone, as it is one of our main priorities. Regarding the cons you outlined, we regret that you felt opportunities were somewhat limited. At our company, we understand the importance of professional growth and support our employees in their career aspirations by constantly offering various training and development programs. If you have any further suggestions or concerns, please do not hesitate to reach out to your former local HR team. We wish you all the best in your new endeavors. Thank you.

Viewing 127 - 129 of 1,872 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

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Retail Sales Associate

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Great company

Supply Chain Excellence Manager

It was nice, but growth was slow

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